What our Legal terms cover
Our Legal terms explain who may access the account area, which details we need for phone verification, and how policy changes are presented before they affect your use. Eligibility depends on local law, and access is available only where local law permits. We also explain how
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transaction references are matched when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. A payment record does not replace account verification, and an account step may be paused when submitted details do not match. The policy applies whether you read it on
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a mobile browser in Surabaya or on desktop elsewhere in Indonesia. Before opening an account, check the current wording, your local position and the route for asking us to correct account details. Our Legal page is the place to return when a term, privacy point or
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payment record needs checking.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.